The COVID-19 pandemic is impeding patient involvement activities among all categories of patients, according to a recent report. Both preventive and chronic care demographics are less involved in care, the study found.

Multiple provider organizations used patient involvement techniques to better coordinate treatment, evaluate health outcomes, and spur patient education before coronavirus became a pandemic. However, these initiatives were altered by decreasing the patient population due to COVID-19 concerns and orders to remain at home.

Provider organizations will have to go up against another challenge as vaccine campaigns take hold, attempting to adapt and maintain a sense of normalcy: how can you engage patients after a long period of being uninvolved?

The healthcare sector has certainly been rocked by COVID-19, but substantial effort needs to be poured into patient interaction programs for it to come back. Continued care has lagged behind people with chronic illnesses, and those in need of prevention treatments have deferred care, risking disease detection and recovery at later stages.

Provider agencies must advise patients about safe ways of accessing treatment and re-engaging current patients with care systems. Otherwise, treatment may be more postponed by patients, potentially costing the organization and its patients too much.

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