The world’s healthcare system faced the daunting task of delivering more cost-effective primary care services to an aging population while still being subjected to the highest scrutiny and expectations from people as a result of the pandemic. The COVID-19 outbreak raised strategic concerns about healthcare’s long-term viability and digital transformation.

In healthcare, value is characterized as the relationship between patient-relevant outcomes and patient-level costs. While value-based healthcare is widely regarded as the most promising guiding principle for the next generation of health services, it necessitates significant, even disruptive, changes in current practice. In the fact that each healthcare system’s digitization advancement is unique, there is no doubt that digitization accelerates the transition pace of healthcare systems around the world.

This begs the question: how can this pair of major trends interact and co-exist? Is it possible to make a change that is both balanced and refined? What are the standards for emerging solutions and healthcare services that seek to provide care at an optimum value?

Various technical breakthroughs that allowed treatment and helped people prevent unwanted physical interaction were arguably the most visible results of 2020. Telehealth has developed at an exponential rate, and it is now part of the continuum of treatment. The expanded use of software applications and methods for self-measuring and self-management of health problems was also affected by this. However, in terms of value, the outcomes of this difficult experience may be viewed as having both positive and negative implications.

The increasing consumerization of healthcare and patient ownership has resulted in an unprecedented increase in the advancement of healthcare applications and tools, raising concerns about their safety and efficacy. The future integration of these solutions like medical management services into traditional medical treatment necessitates a holistic approach to evaluation and collection.